Last Updated March 2017
COMMITMENT TO PRIVACY
Your privacy is very important to Andrea Pack International, LLC (the “COMPANY”). COMPANY is committed to protecting your privacy. We use the information we collect about you to process orders and personalize your experience at www.andreapack.com and any other domains that the COMPANY may use (the “SITE”).
Part of the operation of this site involves the collection and use of information about you.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
COMPANY is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), COMPANY doesn’t collect any information from anyone under 13 years of age. SITE, products, and services are all directed to people who are 13 years of age and older.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
TYPE OF INFORMATION COLLECTED
In general, you can visit this SITE without identifying who you are, or revealing any information about yourself.
Information collected online is categorized as anonymous or personally identifiable. Company collects information when you place an order, subscribe to our newsletter, or respond to a survey.
Anonymous information is information that cannot be connected to the identity of a specific individual.
Personally identifiable information is information that specifically identifies a particular user, such as but not limited to, name, address (email or physical), and or phone number.
An example of anonymous information: this SITE may record the number of visits to a particular page that occur in a given period of time, but it does not necessarily tell the COMPANY the names or other identifying information of every visitor. Many users of this SITE choose not to provide any personally identifiable information; therefore, those individuals are anonymous to the COMPANY, and any data collected about their use of this SITE is anonymous information.
When you place an order, request a service, or otherwise voluntarily ask COMPANY to send a good and or service to you, you will voluntarily need to provide the COMPANY with, but not limited to, your name, e-mail address, billing address, shipping, address, and or payment information. This personally identifiable information allows COMPANY to process and fulfill your order and to notify you of your order status.
AUTOMATIC ANONYMOUS INFORMATION
When you visit this SITE, the COMPANY collects certain automatic anonymous information and uses it to measure the use of the SITE to bring you the best possible service by improving our content and performance.
The COMPANY may record: (including, but not limited to)
- Environmental variables: browser type, operating system and CPU speed, and the Internet Protocol (IP) address of your originating Internet Service Provider, are logged.
- Search requests and results are recorded to try to ensure the accuracy and efficiency of our search engine.
- Your IP (internet protocol) address tracks your use of the SITE, including pages visited and time spent on each page.
All of the information that is automatically submitted to the COMPANY by your browser is considered anonymous information. To the extent the COMPANY shares such information with third parties, it is not traceable to any particular user and will not be used to contact you.
Cookies are small data files, typically made up of a string of text and numbers, that assign the device you are using to access the SITE a unique identifier. This information enables your computer to have a “dialogue” with COMPANY’S SITE and permits the COMPANY to administer the SITE more efficiently; and to provide a more tailored and user-friendly service to you.
You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent; if you do so, this may limit the functionality we can provide you when you visit our site.
COMPANY’S USE OF INFORMATION COLLECTED
Any of the information we collect from you may be used in one or more of the following ways, including but not limited to:
- To personalize your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions.
- To administer a contest, promotion, survey, or other SITE feature.
- To send periodic emails.
COMPANY collects personally identifiable information only for providing the services you voluntarily request, generating statistical studies, conducting marketing research, improving products and services, sending you surveys, and or notifying you of new products and any other changes to the SITE and or services that may affect you.
When you voluntarily submit personally identifiable information to the COMPANY, you understand that you are agreeing to allow COMPANY to access, store, and or use that information for those purposes.
The COMPANY will not sell or give any personally identifiable information to any third parties. Your information whether public or private will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The COMPANY may be required by law enforcement and or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, the COMPANY will provide this information on its receipt of the appropriate legal documentation.
COMPANY’S OPT-OUT POLICY
If at any time you do not wish to receive offers, correspondence, and or e-mails from the COMPANY, you may opt-out at any time by clicking the UNSUBSCRIBE link located in the footer of our email correspondence and any time or by emailing support at andreapack dot com. We include detailed unsubscribe instructions at the bottom of each email.
PROTECTION OF YOUR INFORMATION
We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems. All information is required to keep the information confidential.
COMPANY only uses information supplied via online order and or registration forms voluntarily provided by you.
COMPANY does not sell or rent customer lists.
COMPANY has contracted with a third-party provider, ConvertKit, to host email list databases and process payment. ConvertKit has promised that it will not share COMPANY customer information with third parties.
COMPANY uses Google® Analytics to track overall statistics about computer usage on our site. This information is not linked to individual customer information.
TRANSFER OF CUSTOMER INFORMATION
Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.
Prior to such a transfer of assets, you will be provided the opportunity to opt-out or unsubscribe from the customer list.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of COMPANY’S SITE.
Andrea Pack International, LLC
4353 Pahoa Ave. Unit# 161146
Honolulu, HI 96816
support [at] andreapack [dot] com